FAQs
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Our sheet music files are delivered in PDF format and can be accessed by clicking the “Download” link in the order summary page immediately after the transaction has gone through, or in the order summary email. They can be downloaded and saved to your computer and you are permitted to print out of the file, or the number of copies.
Audio files are in MP3 format and can be accessed by clicking the “Download” link in the order summary page immediately after the transaction has gone through, or in the order summary email. They can be downloaded and saved to your computer.
Files are for personal use only and photocopying or digital distribution of any kind without a licence is prohibited.
The link will remain active for 7 days from the date of purchase. If you are unable to save or print files in this time, contact support quoting your order number, for further assistance.
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Our system currently uses a limited 3 times to download you music. The link to PDFs, is emailed to you upon purchase.
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To print your sheet music, click on the link to “Download” next to the song title on the order summary page immediately after the transaction has gone through, or in the order summary email.
The PDF will start downloading to your browser:
Click on the file to open it once it has finished downloading. You can print it immediately from the browser or save it to your device.
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We would recommend printing from a PC or laptop rather than a tablet device.
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PDF files are set to our standard printing specification which is about 95% of the original page size to ensure that all the copyright information fits on the page.
When printing the sheet music some browsers use a default setting that adds additional margins, headers and footers to the page. When you come to print you should ensure that any options for headers and footers are deselected and that fields for margins are set to ‘minimum’ where possible.
Please try re-printing your purchase with these fields deselected.
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If you are not satisfied with the print quality of your order please contact support, quoting you order number.
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We strive to ensure all our sheet music is accurate and of the highest quality. If you are not happy with your purchase please contact support quoting your order number and we will respond as soon as possible.
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It is illegal to photocopy music without a licence from the copyright owner. To photocopy without permission is to steal from the composer/author and the publisher.
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You are not permitted to copy, distribute, publish, transmit, retransmit, transfer, disseminate, broadcast, circulate, sell, resell or otherwise use the Digital Content or any portion of the Digital Content in any form or by any means except as permitted by this End User Licence or infringe in any other way our intellectual property rights, those of the content creator, or those of any third party in relation to your use of the Digital Content
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Our sale and supply of digital sheet music files ('Digital Files') is governed by the Consumer Rights Act 2015. This provides that Digital Files supplied by us must match the way we have described them, and be fit for purpose and of reasonable quality.
Please note that if a Digital File supplied by us is faulty or is not as described, you are entitled to a replacement. If a replacement cannot be supplied within a reasonable period and without significant inconvenience, you are entitled to your money back.
If you can show that a faulty file has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation.
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Upon purchase, your sheet music is stamped with your email address and date of purchase to show that you have purchased a copy. Please note, your copy is not for file sharing.